Start remote support
Already talking with a Tech Unlimited technician? Open ScreenConnect to join your remote session.
Start remote sessionCall us first at (507) 276-5059. Follow your technician’s instructions to connect.
We’re here to help
Let’s get you
back up and running.
Start a remote session with your technician, submit a support request, or open your customer portal. Your next step is right here.
Submit a support request
Tell us what’s happening and which device needs attention. Our team will review your request and follow up.
Open support formComplete the support request form below.
Customer portal
Existing customer? Sign in through our customer portal to access your account and support information.
Open customer portalUse your account email to request a sign-in link.
Rather talk to a person?
Call our New Ulm team. We’ll help you decide what to do next.
Remote support, step by step
A helping hand.
Without the drive.
Your technician can guide you through connecting so you can get help from your home or office.
Talk to our team.
Call us and explain the issue. Your technician will let you know if a remote session is the right next step.
Open your session.
Click Start remote session above, then use the session details your Tech Unlimited technician provides.
Connect and troubleshoot.
Follow the on-screen instructions and your technician’s guidance. We’ll work through the problem together.
Remote assistance is provided with your permission. Service availability and labor charges depend on your support agreement; ask our team before starting.
A few straight answers.
Do I need to call before starting a remote session?
Yes. Contact Tech Unlimited at (507) 276-5059 so a technician can provide the right session details and guide you through connecting.
Where do I submit a new issue?
Use Open support form above. Describe the issue and provide your contact information in the form below.
Can you help in person?
Yes. Visit us at 1326 S Broadway in New Ulm or contact the team to discuss onsite support for your business.
Request support
Tell us what’s happening.
Send the details to our team. For a remote session, call us first.